Skip to main content

Edit Routing Type Details

To update a Routing Type, first locate the item on the Routing Type configuration screen. Select the View Routing Type in the contextual menu of the Routing Type you want to update. Use the filter option at the top of the page to search for and find the item more easily.

caution

The instructions below assume you have an Access Role that allows you to perform these actions. If you aren't able to follow the instructions as written, please check with your Admin to make sure you have the correct access.

Routing Type Configuration Page

Select the Edit Routing Type button.

Routing Type Details Page

  • Name (required)
  • Description (optional)
  • Icon (optional) - Choose an icon

When in edit mode, you can make updates similar to adding a Routing Type. After making the updates, click the Save Routing Type button.