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Notifications

HG EQuAD automatically sends notifications for key events in the inspection lifecycle. Each notification is delivered both by email and in-app.

Routine Inspection List (RIL) notifications​

  • Published — sent to Tenant Admins and QA Chief Inspectors across the tenant when a RIL is published
  • Activated — sent to Tenant Admins and QA Chief Inspectors across the tenant when a RIL is activated

See Routine Inspection List (RIL) for details.

E&I Plan notifications​

note

A root Work Center is one with no parent Work Center assigned, typically your top-level approving office. A non-root Work Center is any Work Center beneath it in the chain of command.

  • Ready for review — sent to the supervisors of each non-root Work Center when an E&I Plan interval enters review
  • Reviews complete — sent to QA Chief Inspectors once every Work Center has acknowledged
  • Sent to approver — sent to the supervisors of the root Work Center once the interval is sent for final approval
  • Approved — sent to every supervisor and every QA department member in the Organization once the interval is approved

See Review and Approve an E&I Plan for details.

Inspection notifications​

  • Awaiting evaluation — sent to QA Chief Inspectors when an inspection moves to Evaluation status
  • Returned to inspector — sent to the inspector(s) on the task if it's returned to In Progress status
  • Failed — sent to the supervisors of the responsible Work Center when an inspection fails. This applies to scheduled inspections, KTL inspections, and ad hoc inspections

See Document an Inspection, KTL Inspections, and Ad Hoc Inspections for details.

Observation notifications​

  • Created — sent to the supervisors of the responsible Work Center when a new observation is logged
  • Awaiting evaluation — sent to QA Chief Inspectors when an observation moves to Evaluation status
  • Returned to inspector — sent to the inspector(s) on the observation if it's returned to In Progress status

See Observations for details.